Tuesday, September 13, 2011

The Sweetness of Luxury aboard the Silver Spirit

Enter the world of Silversea and you are embraced by a refined, unobtrusive blend of modern design and a sophistication reserved for the affluent individuals who are accustomed to concierge and butler services, fine dining, exquisite wines and exotic destinations. Today the world often seems like it’s shaking with political and economic fallout all around us, yet when you board the Silver Spirit those cares of the world fall away, and it’s like entering an oasis of peace. I recently boarded the Silver Spirit for a seven night cruise through the Italian Riviera, however; I missed the first couple of days because of transportation and logistics. We boarded the Silver Spirit in Taormina, Italy on a beautiful day in May. The ship was anchored in the harbor perfectly contrasted with the ancient Italian culture, and beckoning us to open our imagination to the upscale experience awaiting us. As a Journalist, I usually travel with my wife, but this time my Father-in-law, Richard, assisted me with my video work. It’s interesting, Richard is a retired minister and now works in an executive position with Kids Against Hunger, so this level of luxury was very foreign to him. Can you imagine how thrilled I was to watch Richard experience the fine dining and exotic excursions?

The Silver Spirit is Silversea’s newest and largest vessel with luxury accommodations for 540 passengers. At 642 feet long and 36,000 tons, Silver Spirit is not a small vessel, however; compared to most of the newbuilds today, she is on the smaller more intimate size. With 376 European crew members serving the 540 passengers, the crew to guest ratio is higher than on most other cruise ships. It is this exclusivity that is so appealing to Silversea passengers, in a ship that offers amenities and services for a few hundred as opposed to a few thousand passengers. I didn’t see crowds of passengers nor did I wait in any lines for dinner. The feeling onboard the Silver Spirit was close to being at a private club or yacht, but the most distinguishing element was a relaxed, carefree, precise environment to indulge in the good life…whatever that may mean to you.

I enjoyed the dining experience, knowing that each meal was made-to-order, and a testament to the expertise of highly trained chefs, with the best possible ingredients. Every evening, complimentary fine wine is served and the wine glass is kept full throughout the meal. The attentive waiters made me feel like they enjoyed their job and were sincere when they often asked if I needed anything. The reason I mention this is because on the many cruises I’ve been on over the years it’s not uncommon to notice that many wait staff personnel are on automatic pilot, and work as if they are on an assembly line just doing their job. This was certainly not what I experienced onboard the Silver Spirit, the waiters and waitresses were genuinely focused on providing exceptional service. I counted at least six different restaurants onboard the Silver Spirit from the main Restaurant on Deck Four to the Italian La Terrazza on Deck Seven and the Pool Grill serves a wonderful “Hot Rock” dining experience on Deck Ten overlooking the pool. The Hot Rock dining gives the guest an opportunity to cook their own meat on a hot slab of rock served at your table, so you can have fun preparing your fresh fish or steak cooked exactly how you prefer. Rudi Scholdis, Silversea’s Culinary Director, was onboard our voyage preparing mussels using beer, at an exquisite poolside buffet. Setting the standards for Silversea’s cuisine fleet-wide, Chef Rudi has demonstrated his culinary expertise for Royalty including Queen Elizabeth, Prince Charles, and Heads of State like Bill Clinton, King Kayd of Saudi Arabia, Israeli Prime Minister Netenayu, and numerous Hollywood stars. Since Chef Rudi has prepared fine dining for all these famous world-personalities, why not for me? On a Silversea voyage you can ask the same indulgent question, “why not you”?

Luxury does have a certain “feel”, a certain “taste”, and even a familiar “sound”, relative to the distinguishing senses of those who can afford it. During my experience aboard the Silver Spirit, I savored the aroma of luxury, even as a mere Journalist. For me, there were numerous and specific moments that caused me to be more than content, for example; I enjoyed the spa onboard, particularly the steam room and sauna that each had a large window looking out to the sea. I’m no elite, and I may have been pretending to be someone I was not, but it did feel good to have the ability and freedom to ask for a glass of champagne while in the relaxing thermal bath on deck by the pool. During our visit to Rome, my Father-in-law and I embarked on a special shore excursion lead by Rosalba Iocca, who was no ordinary tour guide. Yet another example of Silversea’s commitment to provide the very best for guests, Rosalba was an expert in Roman history, she studied archeology, but her greatest asset as an expert Roman guide was through her intimate contacts at Vatican City and the Coliseum. Rosalba lead our bus group ahead of the masses waiting for hours in lines to enter the museums and the coliseum, circumventing the system and quickly ushering our group immediately into the many museums, the coliseum and so much more as if we were VIP’s or someone special. It’s no coincidence, our tour guide to Rome was the best there is, and I’m certain the Shore Excursions people at Silversea go to great lengths to plan, coordinate, and capture the best guides, tour routes, buses, and VIP access for Silversea guests.

Whatever your definition of luxury is, the perks of being a Silversea passenger are obvious, but sometimes the perks are subtle. The beautifully appointed suites, the butler service, wide cooridors, fine dining, classy interior décor and the refined-level of service among the crew stand out as an obvious statement of luxury, however; I noticed a few small details and perks that might get overlooked. Mini news-of-the-day printouts from the country of your residence are placed in the slot just outside your suite each day. If you are from the U.S.A. you’ll receive news applicable to what’s happening in America, if you come from Britain, you will receive a news-flyer focused on news in Britain. I noticed the shape of the silverware in the restaurants, particularly the handles, had a unique feel that better conformed to your hands. For those passengers who were residents on the world cruise, there was a special engraved plaque just outside your suite with your name and the country you are from. Many cruise ships have the internet available, but through MTN Satellite Communications, there were more Wifi hotspots throughout the whole ship, so you could access the internet on your laptop or internet device from the pool if you choose. Security is tight on all the cruise ships throughout the industry, however; I did appreciate the precise, yet unobtrusive manner in which security was conducted at the gangway. I was delighted to see a set of quality binoculars in our suite so we could explore the horizon or get a close-up view of the port we were visiting right from our private veranda. The fresh flowers, over-sized fluffy towels and the personalized stationary in our suite was a nice perk. The scented oil sticks in our bathroom were not only nice to look at, but created a rich, subtle fragrance. Obviously the Silver Spirit scored high points from my perspective, and when you look at the popularity of Silversea among the affluent, it’s clear to see the expectations of luxury, are continuously met by a wide range of people from around the world.

I enjoyed the hardware of the Silver Spirit and appreciated the consistency of quality in the ship’s design, the artwork onboard, and the fittings that provide the atmosphere and ambience of luxury. I’ve said this many times and it is also true aboard the Silver Spirit, you can have a fabulously luxurious ship, yet it’s the crew and staff that make up the personality of a ship. A highly trained and fine-tuned crew, complete the element of luxury on any ship. The crowning jewel aboard the Silver Spirit is the crew and staff that contribute to the overall sweetness of luxury on this ship. I want to encourage you to indulge and savor the sweetness of luxury aboard the Silver Spirit or any of the ships in the Silversea fleet. Pick out an itinerary anywhere in the world and you should be able to find a Silversea ship that goes there.


Please feel free to leave a comment below. If you have cruised with Silversea, I'd like to hear from you.

Tuesday, July 5, 2011

Swedish Culture on the Gota Kanal

For over 137 years the Gota Kanal Steamship Company has been in operation, cruising the canals, locks and lakes that cut across Sweden, and today provide a classic and cultural experience for passengers who embark on the journey between Gothenborg and Stockholm. The company’s prized vessel is the M/S Juno, first launched in 1874 and continues today as the world’s oldest passenger vessel with sleeping accommodations still in operation. M/S Wilhelm Tham is the next oldest vessel in the company’s fleet of three boats, launched in 1912. Finally, the youngest boat in the fleet is the M/S Diana, built in the Finnboda shipyard not far from Stockholm in 1931. Borton Overseas, in Minneapolis, Minnesota recently offered me an opportunity to experience this iconic journey with Gota Kanal, aboard the Diana’s first cruise of the season from Gothenborg to Stockholm. As an ocean liner and classic passenger ship enthusiast, cruising the canals of Sweden on an eighty-year-old vessel like the Diana had a certain romance to it.

Boarding the Diana in Gothenborg and being greeted by the staff pier-side on a red carpet, was a great introduction. Upon presenting a boarding pass, your name is checked to see if it is on the passenger manifest, then Kjerstin Lundwall, the Guide and Tour Manager, welcomes travelers and vacationers aboard, while a crew member carries your luggage and escorts you across the gangway. The moment I stepped aboard the Diana, I felt as
if I were stepping back in time to a simpler era. With 28 cabins on three decks and a passenger capacity of about fifty, it was clear this journey would be an intimate, and exclusive experience. There were many notable passengers, according to Captain Ake Foghammar, who have experienced this Gota Kanal journey, including Hans Christian Andersen, the famous author and poet, the King of Sweden and Teresa Heinz the wife of U.S. Senator John Kerry, to name a few. On this particular voyage there were two governors from a couple of Swedish providences, a couple from Australia, and a good mix of people from Germany, Switzerland, Sweden, the U.S. and England. One couple purchased a new Volvo from the factory in Sweden, and chose to also see the country aboard the Diana with Gota Kanal. The CEO of the Gota Kanal Steamship Company, Hakan Gullberg, was also onboard, celebrating the first cruise of the season. Mr. Gullberg said his company is part of the Stromma Group, one of the largest tourism companies in Sweden.

The history of this steamship company is fascinating, and equally amazing are the locks and the canal that stretch across Sweden. The first lock was built in 1800 with very primitive technology, yet very ingenious techniques, and hard labor. The lock and canal system transformed Sweden’s commerce, allowing for more cost-effective transport of goods and materials from east to west and back again. Wooden log fenders line the sides of Diana, protecting the hull, as she occasionally glances against the lock. Passengers on the Gota Kanal vessels will experience these locks and canals, and gain an up-close appreciation for the rich history that envelops each little town along the journey.

From the comfort of a wicker chair, the teak deck of the Diana, the gentle hum of the motor and sounds of the water trickling by; all these elements will calm the senses and offer a relaxing, enchanting experience. The Diana still maintains her wooden railings with brass fittings and continues on like she has done for eighty years. Unique to a Gota Kanal journey is the intimacy and community that develops onboard among fellow passengers. With the absence of television, internet and modern-day electronics, the main focus is relaxing onboard, fine dining and a sense of community. At 268 tons and with only 28 cabins, Diana is not a large vessel, so gathering on deck, the main lounge, or at meal times are the perfect opportunity to engage in conversation with fellow passengers. The community onboard, the dining, and the culture of the locks and canals are the featured entertainment.
A fascinating element to the Diana is the extraordinarily small passenger cabins. Some of the old cruise director jokes on cruise ships about how small the passenger’s cabins are, comes to mind as I sit in my tiny little room A14, on the Diana. The sleeper cabin on a train is larger than the sleep compartments aboard the Diana. Don’t get me wrong, the beds in these compact cabins on the Diana, are very comfortable and the linens are wonderful, however; most passengers will only use these rooms to sleep and maybe freshen-up using the small wash basin. Reminiscent of the Victorian era, occupants will enjoy the classy wall-trimmings, hard wood framing, a cold and hot water washbasin with a wooden cover, and brass hooks for hanging a coat or bathrobe. There’s also a very shallow closet for hanging a suite or dress. With so little space to even stand in these cabins, a suggestion is to pack a smaller carry-on suite case and slip it under the bed for storage, because the larger bags will not fit. For the passenger accommodations on the Bridge and Sheltered Decks, cabin doors can be propped open with a hook allowing for fresh air to circulate, or the door can be opened completely offering a view of the passing scenery. For privacy the cabin doors can be closed or a curtain can be slid in-place while the door is open. Cabins have no toilet or shower, so passengers must use a community bathroom and shower located on each deck. These tiny bathroom facilities are also very compact, yet well maintained and cleaned throughout each day. A good perspective on these tiny cabins is that passengers will not spend much time other than freshening up or sleeping, rather; more time will be spent on deck socializing with fellow passengers and enjoying the sites of this historic lock and canal system.

Cruising the locks and canals aboard any of the Gota Kanal Steamship Company vessels is saturated in the Swedish culture, which includes traditional Swedish cuisine. The highlight of each day aboard the Diana, for example; was breakfast, lunch and dinner. A common element to Scandinavian dining is fish prepared in many ways including pickled, fried, baked, poached, and certain menus include specially prepared raw fish. Onboard the Diana we enjoyed a fixed menu, however; for those with special dietary requirements and made arrangements in advance, vegetarian entrées were available. Seating was assigned during lunch and dinner, yet for breakfast, which is buffet-style, passengers could sit wherever they wish. A classic tradition is the ringing of the dinner bell. The waiter or maitre d’ will walk the decks ringing a bell or gong to announce that it’s time for dinner. Some of the characteristic sounds onboard during lunch and dinner is the click-clacking of the dumb-waiter delivering the prepared meals from the galley below. Dining aboard the Diana was a first-class experience with crisp white table linens, fine tableware, and the wait-staff are dressed in white jackets with black and gold epaulets and gold buttons. Fine spirits, cognac and wine, were also available for an additional cost to enhance the dining experience. There was the occasional beef or poultry entrée, however; the majority of cuisine was fresh local fish. The Chef in the galley, one deck below, prepared each entree with artistic flare and included fresh cooked vegetables, potatoes and the perfect accompaniments for each main dish. The dinning room itself aboard these Gota Kanal vessels, has an intimate, friendly and classy ambiance, yet without exception, passengers will enjoy a delightful social experience, a highlight of this special Swedish journey.

The crew aboard the Diana were genuinely proud to serve each passenger. In Stockholm, at the conclusion of our cruise or journey across Sweden on this historic and charming vessel, with the red carpet rolled out just past the gangway, the entire crew of the Diana stood in line to shake our hands and hug us as if we were family. At the very beginning of the journey when we embarked on the Diana in Gothenborg, as I stepped aboard for the first time, I felt like we were about to experience something special, and upon disembarkation in Stockholm my premonition was clear and accurate. I think my fellow travelers also experienced a camaraderie unique to this journey, where the rich heritage and culture of Sweden came alive aboard the Diana. The Gota Kanal Steamship Company, and the crew of the Diana indeed offered somewhat of a time-travel experience reminiscent of a simpler era. It was clear that the folks who live in the small towns along the canal passage saw the Diana as a gleaming and proud representation of their rich culture and heritage, and consequently, our fellow passengers clearly experienced that sense of exclusivity and pride of participating in the journey.

Check out our photo albums from our Gota Kanal Journey:

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